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My parent is being audited by the IRS due to mistakes made by the tax preparer. Over these last few months, we've been trying to get her to rectify those issues but this person refuses to pick up any of our phone calls, respond to our voicemails or emails. Because my parent is not a native English speaker, this tax preparer keeps saying that things with the IRS has been settled, when they have not (he continues to receive these notices that say his taxes are not accurate with what was reported). My parent brought in these notices (to a different city) and the tax preparer waves him/her off, saying that it is settled. Meanwhile, there is a lien on my parent's remaining property. The tax preparer refuses to contact us, I don't know what else to do.