About a week ago, Verizon ported my number to one of their customers. I've had this number for at least 12 years. I've been with AT&T for the past 4 years. Both companies have been working to resolve this, but have not yet been successful. The Verizon customer, who is a stranger to me, has gotten my private texts. This has been a terrible breach of my privacy and security. From what I gather, the Verizon customer requested my number because it falls sequentially next to several other numbers on their family's account. That part I understand. What I don't understand is why and how Verizon was able to accomplish porting a number without consent. This has been distressing to say the least. It has also been time consuming, as I have had to spend far to much of my time dealing with this.
This sounds like one of those frustrating nightmares that exist when an individual suffers at the hands of massive corporations. Obviously, a bad mistake was made by Verizon---you might have valid claims for negligence. Realistically, however, your damages are relatively minor. Assuming that you get this straightened out in a reasonably short period of time, it is probably not worth pursuing legal claims. You might want to consider reporting Verizon's error to the New York State attorney general's office and/or the Federal Communications Commission.
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