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Since the beginning of May, when the Buffalo snow turns to rain, I had problems of water leaking into my bathroom through the window frame. The landlord asked the woman upstairs to close her kitchen window. She said she would, but didn't. She had an AC unit in the window and refused to move it. When it got really bad and she was out of town, maintenance removed it from the window. After she returned she got management to agree to set up something so she would feel comfortable with the AC in a different window. She is paranoid bats will get in and demanded something to prevent that. They did the work, moved the AC, but the water hasn't stopped. She leaves the window open, even in the rain and I have to use an umbrella to use the bathroom. She knows what her actions are doing. Help