Keep good records of all communications on this. From facts you present, it might be worth investing in a consultation with a local consumer law attorney. Most, including our office, will talk with you for free and can evaluate whether you have rights here that are being violated.
Best of luck,
Tim L Eblen
I am concerned about this spreading concept of "pay for delete." Would you care to share who exactly told that, in exchange for a sum of money, a debt buyer has the authority or the ability to guarantee that a Credit Reporting Agency will "delete" a truthful and accurate business record from their files?
Sorry this just sounds like something a scammer would say. How great would it be from someone with multiple derogatory line items on their credit report to just pay a little bit of money - and *poof* - that item just goes away?
I am not your attorney unless you and I have signed a retainer agreement. What I am saying is not legal advice. Do not act on this information without engaging my services, this is for consideration only.
Cutting to the chase, based on how you share the facts, this may well be resolved by having an attorney call them with you in the Office giving authorization for same; perhaps a 3 way conference call. This is the practical and legal way, though there are more 'traditional' ways of addressing this which cost much more, and in my experience aren't as effective. Best wishes,