I was told that I would have to pay a fee of $24.90 so I did. and what's the crazy thing is they knew my sister's name and one old address without me telling them. they assigned a rep to my case then I was told I would get an email from someone in 1-3 business days. since I now know this is a scam, how do I get my money back without them charging my cc again? do I need to get a replacement card to avoid this?