I would send a letter to the tow company stating that you are making a claim for the damage. Get something from the dealership estimating the cost of repair of the damage and the belief that it occurred as a result of the towing. The dealership should then take your claim seriously. If you are not able to get them to offer to pay for the repairs, you may need to consider a lawsuit, possibly in small claims court. The alternative would be to have your insurance pay for the damage and then go after the tow company for repayment.
You should contact your insurance company if you have coverage for this. If not, contact the towing company's insurance carrier. Otherwise contact a local attorney who handles property damage cases.
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Secure an affidavit from the dealer which states: 1.) damage was definitely caused by improper towing and 2.) Cost to repair to return the vehicle to the pre-tow condition (if the vehicle had 100,000 miles on it and was ready to go out even if it had NOT been improperly towed, the tow company will only be responsible for a portion of the cost to prevent unjust enrichment.)
File a case in small claims and enter the affidavit as an exhibit.
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With only $2,900 at stake, you should file it in small claims court. Small claims court is typically user friendly and geared towards unrepresented parties.
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