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I am renovating a condo and have had a contractor put in tiling on the floor (1200 sq ft / 7500 USD). The job was finished while I was overseas and the whole thing has been paid for (naively I thought I could trust the company and had to leave the country while they were working). Upon ,y return and inspection the tiles have been laid in an awful way, about half of them are chipped, there il a hollow sound under many of them when we tap on them even though an insulation layer was supposedly set underneath.
Do I have any chances of getting anything out of this knowing that I have paid in full and if yes who should I turn to?
Thank you for your advice