Tile guy came and give me an estimate. I found him on Thumbtack. He started the work and made promises he will level my floor and lay tile down level, and make sure it is level to the tile in my hallway. It has been more than 5 days he has been working, more than what he wrote on the paperwork and he is doing a horrible job. Leveling did not come out leveled and tile is coming out bad and unleveled, messy, sloppy and storing tools at my house. He swears it is leveled although he told me prior he will try to build it up with the thin set but when i use a level to the floor it is unleveled, high and low points, spacing is uneven and I told him I gave him an opportunity to fix it and it is just not getting better. He is wasting my materials and took some also. I told him I would like to part ways and would like him to give me my money back because he is not delivering what he promised. He hung up on me and I called him and left him a message that we need to make arrangements for him to pick up his tools he is storing in my garage and to refund me my money. He did not contact me but sent me a text that I need to meet him in the morning to give him his tools.
Did you text back to ask him to confirm he is bringing cash or money order?
There is no substitute for the professional advice of an attorney who knows your case and represents you. My post is not, and may not be relied on as, legal advice and does not create an attorney-client relationship. Best wishes for a just and expeditious resolution.
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