I will attempt to convey details as concisely as possible.
I had a deformation in my jaw resulting in evolving sleep apnea and also induced a speech impediment. The severity of the deformation required surgery.
When speaking with my insurance, they denied two appeals seeking coverage of said surgery.
I then engaged in a teleconference with a surgeon of the insurance company, my surgeon, myself, and an insurance representative.
I later received documentation from the insurance company noting that the decision to overturn the denial for coverage had been met.
I had the surgery last year and my insurance paid $72k for the hospital stay however refuse to pay for the procedure itself which was $14k and is soon going to collections.
Any advice would be much appreciated.