I have a remaining balance of $34 for x-rays taken in a dental office. Insurance paid the $34, sending the provider a check. Office says they received nothing, that I must deal with the insurance about the check.Contacting the insurance they said the office must contact us regarding this and when this info was relayed to the office I was met with a stern "don't tell us what to do" and that the bill is my responsibility. Tomorrow i am calling my insurance and asking if they can call the office to figure things out because the insurance said a check was mailed 2 months ago. Afraid ill pay and theyll cash in the check too. The thing is, tomorrow is my apparent due date or else they sent it to claims. Should i pay this? If i don't, will i win the appeal in claims and not have my credit affecte
When you speak with your insurer ask them if the check that was sent to the dentist was deposited by the dentist. If the answer is no, then make sure that they are re-issuing the check and inform the dentist what the insurer told you and give them the name and contact number of the claims examiner. If the answer is yes, then get the date and check number and inform the dentist office. That should do it. Also, get another dentist.
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