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My wife was caught shoplifting $16 worth of items in Rite Aid, Washington State and now received a civil demand letter from Palmer, Reifler & Associates, P.A. in Florida, saying that she needs to pay $575.00. I think that is way too much for the penalty. So I want to ask if we really need to pay the civil demand or just completely ignore the letters from them. Please help us... we really don't have any money to pay for the demand.