I was involved in an accident, and the driver took all the responsibilities. Then, the car was repaired by a body shop I named. However, the body shop spent 90+ days (60+days more than insurance asked) to fix the car for no reason. During that time, they did not pick any calls (insurance company or rental company,) and the person who was in charge in my case had quitted. I had an agreement with insurance company that I would pay the price excess 30/day to rent a better car because they told me no more than 30 days of repairing. One day after I got a call from rental company said insurance cut me off the rent. Body shop told me they would take care of my rent, and I didn't have to worry. I thought they know everything of my rent. Not surprised, they just paid a quarter of the rent, $2400.
Sign up to receive a 3-part series of useful information and advice about personal injury law.