I have done my taxes for years using an online service. I always have my refund put on a Visa card. This year a hold has been placed on the card. The reason is "excessive use". I have been asked to fax some information for "identity purposes" and have done so three times. I have called several times as well. I can't talk to the department that is supposed to be "reviewing" my account. I don't know what else to do.
I would first make sure that the entity that is requesting you to fax information is in fact the IRS. There are a lot of scams going around these days. Additionally, what information is it requesting from you? The IRS is always backlogged, but it is especially this time of year. I would suggest calling the number of where you are being told to fax information. If that does not work then you can call one of the IRS numbers for individual taxpayers.
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It is very unclear to me who has placed the hold on your card. It is also unclear who you have called several times, the IRS? Please clarify and restate your question.
Marty Davidoff, [email protected], 732-274-1600. This answer is provided for general information only. You should seek advice from an attorney or tax professional.
I agree with both prior answers. You may want to check with your tax prep vendor first. I have heard of a similar scam, where those debit card numbers were released to others. (Basically, the numbers were stolen and sold, or used.) That could be a source of the "excessive use" cited.
Then report this matter to the IRS as well. Good luck.
Tax Attorney (Former IRS)
You may contact Attorney Jeff Collins directly at [email protected], or 866-340-5055, for more specific answers. This forum is merely for open, public discussion. Discussions in this open, online forum are not intended to create an attorney-client relationship. IRS CIRCULAR 230 DISCLOSURE NOTICE: IRS Circular 230 regulates written communications about federal tax matters between tax advisors and their clients. To the extent the preceding correspondence and/or any attachment is a written tax advice communication, it is not a full “covered opinion”. Accordingly, this advice is not intended and cannot be used for the purpose of avoiding penalties that may be imposed by the IRS regarding the transaction or matters discussed herein. Each taxpayer should seek advice from an independent tax advisor with respect to any Federal tax issues, transactions or matters addressed, discussed or referenced herein based upon his, her or its particular circumstances.
Could be a Scam. Be Careful!!
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