A supplemental citation is necessary when an individual on the original citation could not be served. All parties on the citation must be served in order for jurisdiction to be complete. Those individuals out of state are served by mail, but any individuals residing in the State of New York must be served personally. If an individual is avoiding service, the supplemental citation fixes a new date by which service must be completed. If the individual continues to avoid service, the attorney for the Public Administrator may need to request that service be completed in a different way - such as by mail.