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I need help big time. A couple of months ago my elderly mother and I went into the bank so she could put my name as joint on her small checking account. She was just starting to get sick and the plan was I would use the money to pay medical expenses when needed. Now she is really sick, she was in the hospital and now rehab. I want to bring her home and I went to the bank yesterday to withdraw some money to buy a bed pan, walker, oximeter etc. The bank said I am not on account. I said excuse me, I showed them new signature card that my mom signed that day to add me. They said change was never processed because the signature didn't match. They said my Mom would have to come back in and redo change infront of branch manager. I was floored. Please help me, how can this be right?My mother's health has declined rapidly and she is unable to make any changes again at least for the time being. I have many documents that my mom has signed with the same signature. What should I do? I am so frustrated and it is such an emotional and difficult time. I never expected this at all. A signature can change as someone's health declines, some people sign as best as they can...a line, an x, I thought as long as this was done in person, it would not result in such issues??