Back in May of this year, my wife and I had an dark blue inground fiberglass pool with installed in my back yard.
A few weeks after it was put in and before we had the concrete deck poured, we noticed that the steps were whitening. Called manufacturer, Viking Pools, and asked for a new pool. They said that under "their" warranty guideleines, we needed to give them a chance to repair it and that in order to repair it, that they needed us to pour the concrete deck to lock in the pool, so they could drain it and attempt a repair. They attepted to repair it ...twice... since, and it now looks worse than it did originally. We asked for a new pool and corresponding concrete deck, and they have refused. What can we do next?
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