We live in an apartment and our back door lock has been broken for months. We put in multiple requests to have it fixed. They came out once and said they may need to order a part and then heard nothing else. Now we've been robbed. They got in through the broken back door and stolen thousands of dollars worth of belongings including a car. As soon as we told the apartment complex they came out and fixed the door same day. I now suffer from PTSD. What steps can I take?
You may have a claim for negligent security or possibly for a breach of the duty to repair. You will want to meet with one or more lawyers to discuss your options.
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Meet with the lawyer Mr. Sudbury suggests right after you make a claim against your renters insurance.
No insurance? Now you see why there is such an industry.
That aside, you probably do have a great claim against the landlord. I hope you can document your requests because that will help a lot.
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While there may be elements of a legitimate "negligent security" case here, fortunately it may not be one that is financially viable because it appears to be property damage only. That stated, you will not likely get very far with PTSD claim on such a basis unless you were present during the robbery. Hopefully you have insurance to cover your losses or to provide you the therapy or care you need otherwise. You should still seek the opinion of a lawyer relative to representing you if possible. I just point out the viability aspect above as negligent security cases are typically VERY expensive and complicated to litigate and as a result most lawyers handling such cases have little ability to prosecute property loss only cases unless the loss is substantial - like the Hope diamond or such, so you won't get too frustrated with lawyers declining.
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File a claim with your renters insurance company for the theft loss. If you have comprehensive coverage on the vehicle, that will be covered by your auto insurance.
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