GM sent an inspector down to Orlando from Detroit and can not explain why the side airbags deployed--said the car must have thought it was going to rollover. They have had my car for over 2 months and called me to say they can not fix because the parts for the side airbags have been discontinued. They are willing to buyback my vehicle for $4725--Kelly Blue Book price. Is this right? I thought for sure it should be more money--wasn't really planning on buying a new car--just wanted ours fixed. Please advise.
If that's the Blue book value, and that's what they are going by, then that is what they will offer you. Do you think your vehicle is worth more? Supply them with some proof and they may up their offer. Check other used car value sites.
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In California, we don't sue Kelly Blue Book. They take a sampling of comparable vehicles through various local vehicles. They will take ten or twelve vehicles, drop the highest and lowest dollar, and then average the remaining cars. This normally comes out to higher than Kelly Blue Book.
If they can't repair the vehicle, then it would be a total loss. There isn't anything you can do about that. You are entitled to be made whole, but since the airbags cannot be replaced your options are limited.
Dawn M. Saenz is licensed to practice law in the State of California and the California Supreme Court, and cannot give advice about the laws of other jurisdictions. All comments on this site are intended for informational purposes only, and are not intended to constitute legal advice, create an attorney-client relationship, or solicit business. No posts or comments on this site are in any way confidential. Each case is unique. Information not contained in these posts may create significant exceptions to the advice provided in any response. You are advised to have counsel at all stages of any legal proceeding, and to speak with your own lawyer in private to get advice about your specific situation.
You are entitled to fairmarket value. As suggested by Mr. deprospo, if you can document a higher value on the market for your car, given its general condition, mileage, accessories, etc. than present it to them and negotiate a higher payout.
How long ago did this happen? Were you injured? Did you miss work or school? I need to know more information. It may be worth trying to find an attorney to take the case and contact GM on your behalf.
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