I do not understand your question. What is an "outside WC attorney?" If you have an attorney, that attorney is in the best position to tell you what happened and why. 10 days is an incredibly short time for ANYTHING to happen in a WC claim.
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If your claim has been denied, you need to consult with a NC licensed workers' comp attorney. That attorney will negotiate with the insurance carrier to see if he or she can get them to accept the claim and, if that doesn't work, either negotiate with the insurance carrier to settle the matter or take the claim to a hearing and get a ruling from the Industrial Commission. An experienced attorney will be able to discuss all these options with you, along with possible time frames for resolution.
This communication is not intended to establish a lawyer-client relationship. Any advice is intended for the general public and may not be appropriate for a particular case. Talk to an attorney about all the details of your case before taking any action.
An atty can see why the insurance company denied the claim and go from there. They may need medical records or other information that the atty can provide to get the claim admitted. See an attorney that does primarily workers compensation in your area.
Not sure what "outside" attorney is, but if you have an attorney you should direct all questions to them. when the claim is denied you should discuss moving forward with the claim with your attorney.
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