I received a denial letter from my servicer saying they couldn't approve my application because "denied per investor guidelines" I assume that means Fannie Mae guidelines. They say "our decision was based in whole or in part on information from this consumer reporting agency (Equifax). What doesn't make sense is that I am eligible on all requirements for the HAMP program. I understand that not paying my mortgage for a year while waiting for a reply to my application will wreak havoc on my report. But can they deny me on that basis? Is that part of their guidelines on how to rule on an application? They said they wanted to approve it if they could. Is this a legitimate reason to deny it?