You need to tell us why they won't pay so we can determine whether they are being fair with you. If you don't have collision coverage on the car, they have no obligation to pay. Please provide more details.
You do not give enough facts here. Get a copy of the "policy brochure" and written explanation from your insurance for the basis of the denial. Then you can repost here and/or consult with an attorney. Generally, lending your car to a non-resident friend will be covered, but more info is needed here.
Ask for insurance company for a written explanation why they are denying your claim. Once you get that then we can advise you how to proceed.
DISCLAIMER: David J. McCormick is licensed to practice law in the State of Wisconsin and this answer is being provided for informational purposes only because the laws of your jurisdiction may differ. This answer based on general legal principles and is not intended for the purpose of providing specific legal advice or opinions. Under no circumstances does this answer constitute the establishment of an attorney-client relationship.
You do not provide enough information. Specifically, I need to understand the reasons the insurance company is refusing to pay for the damages. Ask them to send you a letter with their decision that identifies the reasons for their denial. This will allow you to evaluate whether they are justified in their denial. Best of luck!
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Without knowing why the insurance company is refusing to fix it, cannot really offer advice other than first find out why they are refusing to fix the vehicle. If you still need assistance after that, update this question with additional information or post a new question.
The information you obtain at this site is not, nor is it intended to be, legal advice. The information provided does not form an attorney-client relationship, and should not be relied upon to take or refrain from taking any action.
If you have the appropriate coverage, have one of the above lawyers in your state hold their feet to the fire. If not, have you friend pay you or take him to small claims court.
There is only so much we can do to help you with the limited information provided. You may want to consult with a local attorney to review the details your car accident and advise you further. Best of luck.
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