They got to her before she left the store and took her back into one of their surveillance rooms where a man asked her to return the items. Unknowing to them she was nervously recording the conversation with her Iphone. She did as they said and they took her license information down, handed her a paper with an explanation of civil demands laws on it and she left. No picture taken. No cops involved, she did not sign anything. Will she be summoned to court? How much will these "civil demand" cost be? She is 19, will her age play a role in anything? Will I need a lawyer? Please help so I can start taking action if I have too.