My father was involved in a collision at a intersection while driving straight with a car making a left turn from the opposite direction. Witness claims that my father ran a red light and that was put in the police report. My father didn't give a statement to the police because he doesn't speak English. The other person's insurance company denied my claim based only on the police report without taking a statement from my father nor investigating the intersection. I do believe that in this case they are making their decision in bad faith.
The lights at the intersection are such that if my father did indeed ran a red light, the other driver did so as well. What are my options in terms of making the insurance company pay this claim?
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