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They claim that he hasn't filed a claim (filed a report at the police station after an officer handed me the guys insurance card) with them yet so there is nothing they can do. I have been calling non stop and I have only heard back once from them in the past 3 weeks and I just received a letter from them saying the claim is unresolved because there is still an investigation going on. And it's my only car that I use every day to and from work. Please help
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