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My girlfriend was rear ended last year and was injured along with her 16 yr old daughter. They hired Larry H. Parker and was never seen with any lawyers in that firm. After 15 months they told her they were going to refer her to another attorney. She could never reach anyone at the law firm and they would never return phone calls. She was out of work for a month, went back to part time after that and still suffers from headaches she didnt have before the accident. What can she do? She was never properly represented by the lawyer or his staff. What rights does she have?