I work for a major retail store, they don't have secret shoppers, instead, they have "secret callers," who call to see if you know about the promotions and whatnot. They record these calls (without us knowing) and then forward the recordings to the district and store managers. I personally have never been recorded, but my co-workers have, and I've heard the recordings. Now, we may have signed something when we were hired, but I don't remember. Is this legal in the state of California?
In an employment context, your employer does not need your permission to record calls to you at the worksite about the employer's business. It is legally sufficient that the employees are advised that the terms and conditions of their employment include the possibility of such recordings as part of the employer's supervision and direction of the workforce. If any employee is unwilling to participate in recorded telephone calls, all that employee has to do is find a job somewhere else. No one is forced to agree to the recording.
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California is considered a "two party" state meaning that both parties should agree to the taping of a phone conversation. I would guess that you at some point signed something that gave your employer permission to be taped. You might want to ask your human resources department for copies of any policies on this.
Admitted only in California
As an employee, you have almost no expectation of privacy in the workplace, except in dressing rooms, bathrooms and the like.
Your phone conversations, your emails, even your text messages (except on your private phone) would not be considered private.
Sounds like your employer is checking to make sure you are doing your job in the way they would like you to - there is nothing wrong with them doing that.
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