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I am an owner of a 2012 Jeep Grand Cherokee, which was recently recalled by the manufacturer due to a manufacture (brake) problem. I have been in touch with the dealership as the recall notice instructed, but they say that Jeep has not sent them the parts needed for the repair. There have been reports of accidents resulting from this brake problem and I feel unsafe driving my car until the problem is fixed. Yet, I need my vehicle to work. Reports from other owners suggest that this might take a very long time before it is addressed. What could/should I do? Is there any legal recourse that can get Jeep to either expedite the repair process or provide other (rental?) options until the vehicle is fixed? Thank you.
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