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I recently got into a fender bender at my work by a co - worker that I did not know . She refused to provide her ins info , eventually she gave me her agent's name & phone number . The agent told me it was best if I not file a claim & settle this outside of insurance ( mine or the other party's ) Then said I would be held 60 / 40 responsible and she had warned me . I asked her to open a claim which she refused and also would not provide additional information on the policy holder that my insurance requested I obtain . My insurance says the other agent should have opened a claim and these behaviors are considered bad faith by the agent . Is this bad faith ? Can I report this " bad faith " to the state insurance department ? Is this part of their jurisdiction ? Or is there another venue for a complaint
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