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They failed to monitor the property, and never notified me that the property was falling into disrepair. They failed to give notice to tenant about watering the lawn, & now it's dead. They continued to pay the lawn care, with no lawn to mow, & the tenant refused access to the back lawn. No indication when the last visit from lawn care was - bu they continued to pay.There are broken windows, and all the smoke alarms were disabled. The PM claims that I wasn't paying for the service of drive-by inspections, when the only reason I hired them 8 years ago was because they claimed to do such inspections. The tenant passed away, and they waited 20 days to notify us, even though they were notified 4 days after the death. Also, the keys they gave me (when I fired them) did not fit any of the locks.