led with a company who apparently according to the people in the office i went to they had their software for 2013 wrong and i filed before they fixed it, resulting in letters from IRS for missing info, that is actually on my copy of return paperwork from the company. Now I have to do the paperwork shuffle and wait 4-6 weeks for my return, which i filed on 1/28. Also i opted out of company arbitration agreement which all in all basically stated that if they screw up i cant do anythingYes I meant my refund. Also I left nothing out of refund information and on my copy they printed me that I went over all info was proper and there. I am waiting now the additional time because they programed their software wrong and their program error made it that the irs systems would not recognize ( therefore not receive) parts of the paperwork which was all in order. They now fixed software but failed to notify my self and others who filed prior to them correcting the issue. They only told me because I called and asked into why, and at first they even tried to push it off and not explain.