My husband and I rented a storage unit over a year ago. Yesterday, we went to go retrieve items. However, when we opened the unit we realized there was about $3,000 dollars worth of items missing. We texted the owner to tell him this so it would be in writing.
He wrote back and said he was not responsible because the unit was not locked and he admits to opening the locker.
I tell him it was locked and that that couldn't be true as he didn't have a key to my lock and my original lock was still on the unit. However, the unit was indoors and did not have a top and there was an oddly cut window that was now boarded up. In addition, I asked why he didn't contact me if he realized my lock was not functioning. He has now ceased replies.
What should my next step be? I am trying to be responsible, but I either need the items back or money equal to their value. After all, I was paying a monthly fee to keep the items safe.
The units are indoors in a building and have garage style doors.
You have to look at the rental agreement. Most storage facilities have waivers concerning their duty to safeguard your items. Many facilities encourage or require the purchasing if insurance. You should review the agreement and discuss it with a local attorney.
Next stop is check the terms of the lease or service agreement
Second step may be small claims court
The language in the rental agreement which you signed will likely control unless you can prove that the owner himself took your property. Review your rental agreement carefully, or have an experienced attorney to review it.
No attorney-client relationship has been formed by this response. The response given herein should not be your only inquiry into the matter or issue. You should schedule an appointment with an experienced attorney to fully explain the facts so that the attorney can make an informed analysis and recommendation concerning your problem and advise you of your rights. The response provided is not legal advice and you should not rely upon it in taking any action without first consulting with and discussing fully your issue with an experienced attorney. Contact an attorney and schedule an appointment immediately to further discuss your case. For further information which may be helpful to your question, please visit my website at www.jonhpowell.com.
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