I own a small locksmith company and relied on word of mouth referrals to survive. I put my business on google maps and the Google search engine and BAM I grew ten times in a single day! Now recently a majority of locksmiths have been removed from Google for no explanation. I went to go out my business back on Google and anytime I tried even under different LLC's it kept immediately suspending the listings. As you can imagine I sought advice from other internet locksmiths and the same thing happened to most of them. We all had the same problem, we could add businesses to Google, from working on motors to doing taxes however the second we classified as locksmiths we were suspended. They let other locksmiths post on their search engine but it seems the only ones they kept are the ones who pay thousands to keep the Adsense accounts going.
Discrimination refers to actions against a protected class (such as age, sex, disability or national origin). This sounds more like a contractual issue. Have you tried actually contacting Google to see what the issue is?
This response is only general information and is not legal advice. It does not form an attorney-client relationship and should not be relied upon to take or refrain from taking any action. You should seek a qualified attorney before taking any action related to your inquiry.
You should persist with asking Google to explain further. Ask them how your business is spam -- what exactly about it makes it spam and how could you do this so they don't consider it to be spam. Locksmiths or small locksmith companies or even locksmiths that advertise online is not a protected class. But there seems to be an issue here that is not being correctly identified or understood. So persisting to find out what the specific issue is -- why they consider this spam -- could be the right way to go.
As an example, Google allows people to buy Adwords on other people's advertisements, but they cannot put other people's trademarks in their own paid ads. There is a way to play the game with Google, but you have to understand exactly what that game is.
Please note: This answer is not intended and should not be considered as legal advice. Such professional advice requires full disclosure to an attorney of a client’s circumstances and that attorney’s opportunity to analyze those circumstances against applicable law.
I would suggest contacting Google. It could be a misunderstanding. Google well may help you straighten out the mapping problem for good. I had similar problems with my firm, but Google helped. As it stands, there do not seem to be facts clearly demonstrating any intent to exclude a specific group.
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