My wife and I bought new bedroom furniture about 3 months ago and just recently, we noticed the head board was infested with bed bugs. My wife has been dealing with bug bites over her entire body for the past 3 months. We contacted the company and at first, they were horrified and said they would work with us. We went to the store to look for new furniture (where their own salespeople recommended we don't buy the same set), so we settled on a set that was a little bit more expensive. They would not offer any assistance to get into a new set. I even offered to get the same set again if they replaced our mattress. They weren't willing to do so. The company eventually picked up the furniture, but I fee like we are entitled to something considering the circumstances. We even had to pay for an exterminator as well as a new box spring.
I'm going to relabel this question so that you can get a response from someone who has the proper subject matter expertise.
Yes. New Jersey has specific regulations related to the sale and delivery of furniture and home goods. You can check the State's website for specifics on consumer home products. A consumer fraud attorney can also help you by reviewing the company's agreements and disclaimers, as well as helping you file suit. One difficulty in your case will be proving that the bed bugs came from the furniture. You can find an attorney through AVVO. Some consumer fraud attorneys work on contingency fees.
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