It's definitely not good care, that's for sure. However, medical malpractice lawsuits are expensive. There needs to be a fairly serious injury for a lawyer to take the case. I personally spend at least 100k on every med mal suit, as I have to pay experts, etc. I paid 40k for a one paragraph expert report from a top pediatric neurologist for a cerebral palsy case, just to give you an example. However, I always advise everyone to get a free consultation from a med mal lawyer to protect their rights.
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I agree with the previous posting that the mistreatment of your aunt does not make out a medical malpractice case. However, there are state and federal licensing authorities for hospitals and a letter of complaint would be in order for both. In addition, correspondence to the CEO or other administrator of the hospital itself is appropriate.
I truly wish you the best.
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The hospital did not seem to have your aunt's best interests in mind. However, for this to raise to the level of medical malpractice your aunt would have to have sustained an injury due to their negligence. You do have a right to make a complaint to the New York State Department of Health. The web address for the Office of Professional Medical Conduct is here: http://www.health.state.ny.us/professionals/doctors/conduct/. You can make a complaint there.
I wish you the best of luck.
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Very truly yours,
Brian C. Pascale
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