I have had the same homeowners policy for 38 years and just made my first claim against it. We had an indoor pipe break and cause water damage. The adjuster came by and later sent me an assessment. What is not clear is what happens if I accept the assessment. I am asking here because I need an unbiased answer. Will an acceptance generally bring about a conclusion to a claim? Can they still reject my claim, or does his assessment constitute an offer to settle the claim for the amount specified? I am told that part of the adjusters job is to check out my policy and see if I am covered for the claim that I am making. If this is true, wouldn't the fact that he came out and did the assessment indicate that he believes that I am covered? Also, my research leads me to believe that few people accept a first offer and that the first offer in almost always intentionally low. In your experience, is this true? Any advice will be appreciated.
You are correct that the adjuster believes that there is coverage. You do not have to accept the adjuster's assessment of damage. get an independent estimate from a contractor as to the full cost of the repair and compare that with the assessment. If the repairs can be accomplished within the amount provided by the carrier just get it done.
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