Adjusters' erroneous statements:
-He scheduled 2nd investigation for Sept 4 or 5 then never confirmed; When I called a week later he said 1st Expert had heart attack and he would email me next day with new date. He sent email 2 days later.
-He agreed to provide me the contract agreement between HOA and roof co. 1 Month later I reminded him and he retracted saying I need to obtain from HOA.
-Said he Had to be present for 2nd "expert" investigation then didn't show
-Said we can start repairs after expert completed on site investigation. Retracted and denied making statement.
Said I can NOT include unpaid work hours in claim
Told me that HOA should protect building from further damages, not roofing co.
My DAD was present at adj. meeting. initial claim with HOA ins. was filed Aug 1st.