If a manager denies a refund on a deposit with a contract that doesn't specify a no refund. what can i do?
1 attorney answer
The legal analysis would start with a review of the contract, and then extend to any promotional literature or brochures or web sites that venue has issued or maintained, and then to any communications which have occurred.
You should consider preparing a letter to mail by certified mail, return receipt requested, to venue to set out the facts and to request the relief that you want. Make sure that the letter is professional and businesslike, as it may be evidence later.
If need be, you may consider filing suit in small claims court to seek a refund of your deposit, using your letter as evidence. An important factor would be how long after you paid the deposit you informed the venue that you wanted to cancel, and how long it would be until the date of the venue rental. The more time, the greater opportunity the venue would have to replace you as a renter.