We had a metal roof put on our house in 2002 and on the contract it has a lifetime warranty on the panels and a 25 year warranty on the color. We need to get this fixed on our roof. I have all of his licenses and still no one can help.
Which company? The one that installed or the one that manufactured? And the answer is probably nothing can be done. Companies fail all the time. Any obligations they have die with them, unless carried over to a successor. So if the company owner is still working, or a new company bought the old, etc. you may have a case. Absent that, you just have to pay new.
In order to best answer your question, you need to answer the following queries:
Who was involved in this transaction? Did you buy direct from the factory and have it factory installed? Did you buy from a retailer who installed it for you? Was there a contractor who did the installation that was independent from the seller? Which company went out of business? What facts do you have showing that the company went out of business? Depending on the answers to these questions, you could have several remedies available to you. You may even have remedies available under your homeowners insurance. If you can answer these queries and provide more detail, I can provide a much more definitive answer .
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