I own a web development and online marketing company. Most of the clients that we design websites for are under contract for website hosting and online marketing. These contracts are automatically renewed and require advance notice in writing to cancel. If a client does not pay monthly dues and does not cancel according to the contract, they risk losing their website and domain name. I rarely have problems, but recently a cosmetic surgeon client (most of my clients are plastic surgeons) had an expired credit card and did not provide us with new payment info. After two months of notices without response and phone calls not returned, we removed the website and in its place put up a page that said “WEBSITE DOWN DUE TO NON-PAYMENT AND BREACH OF CONTRACT.” This worked like magic, as the very next day they were faxing over a new form of payment without us even contacting them. My question: did I take a risk or do I have the right to do this ? Since it worked to so well, I would like to know if I can do it again. Perhaps I can warn of this in my contract? It just costs too much to do business if you don’t get paid. Thank you for your advice.
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