My insurance company put down I drove 16k a year which is incorrect. I lease and can’t drive over 12k a year. They say that I must have agreed to it at the beginning because they ask you, but I would never agree to driving that much when i drove less than 10k a year. They say it is my responsibility to have known that but on my account information online it does not say it anywhere- that I drove 16k. They have charged me 700+ dollars on putting In the incorrect number. They will not give me a refund nor can they get the recording where it says I agreed to driving that much. What do I do?
You may not be able to do much; you should have had access to review your insurance information and you should have received a coverage sheet.
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Unfortunately, in this case your insurance is correct. It's important to understand that your insurer may offer DISCOUNTS for driving less, but that does not legally equal being charged more for driving more. It is up to the insured person to verify and make changes to information on their account, and to inquire about any discounts. If the insurance company ever sent you a copy of your policy, there is nothing to be done here but correct it moving forward.
I am a Massachusetts attorney and answer questions based on Massachusetts law. The above answer is for educational purposes only and does not create an attorney client relationship or constitute legal advice.
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