I worked for Fred Meyer for 11 years I made a mistake on ringing the correct amount of a money order it was for $420.00 and I allegedly charged the customer $4.20 instead, I do understand how this could happen as the touch screen number buttons don't always respond correctly. This happens quite often when cashing payroll checks but the error is unnoticed until it tells you how much customer is due, this has to be corrected by teller the next day. My customer paid by debit card. Three days later I became aware of the mistake when I was ,"let go". This was only my 2nd mistake in 11 years, previously I had given a check back to the customer unintentionally, was suspended until customer brought the check back. The policy then stated I should be terminated. My store director at the time got the policy changed and now you can do this three times before getting fired. You get write up, suspension, and termed third time. But it's not the same policy with money orders I was told that day.
You can appeal the denial. Write the Unemployment Insurance Department. Your appeal should basically be what you have written here. Good luck!
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