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i was sleep and had a few beers i let my friend drive cause she hadnt been drinking. as she was about to pull in my garage she scrap the side of my garage on the passenger side. She said she was going to pay for it. But she playing around like she not going to pay. I do have all the text messanges saying she did it. so i file through my insurance. Than the insurance company accepted and said an adjust will be out. Than I went to get an estimate. When the adjust came out he said that his supervisor has to authorize payment and vertified coverage on my policy. I feel Im about to get cheated what should i do?update. My insurance company are saying they need the information (license full government name etc) from her. I met her a month ago. I didnt know her full name just her first nor do I know for concern that if she had a driver license. I assumed she did cause she drove her car to the get together. But she left her car at the get together. It would seem as if my insurance company is trying to not pay for the damages because I dont know all her information. I made it clear to my insurance company that I only knew her for a month.
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