Verizon charged me over $1600 this month due to a glitch with the yahoo app on my phone. I have been using the yahoo app since I got the phone and I just use it to check email. Last month the app used over 94.0GB and it made my phone bill go up. And I don't think it's fair I have to pay that much because I did not use that amount of GB and it has never happened before. Verizon are still charging me and Yahoo won't take responsibility so they both need to go down. They should be responsible for my bill.
Sounds like something a class action law firm would consider looking at on a national scale
Find an attorney and show them any billing records I'm sure it's worth examining
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Ok. So what is your question? This is a Q&A site. In the ends your odds are better at getting the glitch fixed and your bill adjusted than any hope of suing two giants in the industry on your own- a nonstarter as a practical matter.
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Unless it's part of a scheme or accident happening to a lot of people, then your legal fees would exceed $1,600. Try better communication before resorting to legal action.
You may not be able to sue Verizon in court because your service agreement probably has an arbitration clause. Yahoo's terms of service probably exclude responsibility for this kind of problem. Try diplomacy.
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