Don't bother trying to work things out directly with those folks by yourself. They are notoriously full of it. They will likely remain so until you involve an attorney. Visit a local attorney who focuses on either criminal defense or debt collection and either should be able to assist you. If you had an attorney represent you in the matter which gave rise to the initial request, talk with that individual. Otherwise, prepare for a long and drawn out battle with likely dings to your credit report/score and harassment along the way. They are terrible people and they are not on your side.
The above advice is intended to be educational only. Any legal issue(s) should be brought to the attention of a licensed and qualified attorney in your state of residence. No attorney-client relationship exists or should be construed to exist by virtue of this post.
Mr. lober is correct. Hire someone who can deal with them for you.
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Continue to hang up on them.
There is a law in most states, including Wisconsin, which allows for civil action collection when there is a retail theft. Most people choose to ignore the demand. They get a few more letters, each time asking for more, and then they stop. While the retailer can sue you, I have never heard of anyone actually getting sued. You do not owe any money unless you are sued and the retailer wins. This is a common ploy. Do not pay. If you do, you will be in a database which could affect your ability to get a job and could impact your life in other ways. If you are uncomfortable, have your lawyer write a letter. That should be the end of it.
(copied from Illinois Atty. Judy A Goldstein’s post but it is my opinion as well) http://www.avvo.com/attorneys/60448-il-judy-goldstein-1137006.html
See also: http://addbalance.com/civildemand.htm
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