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I made the monthly payments as agreed. I paid over half of the original bill. The medical office did not credit some of my payments. I phoned them to ask about the missing credit of some of my payment. The medical office without notice sent the bill to a collection agency. The collection agency sent me a letter showing a wrong amount. I was told that I have 30 days to send the collection agency a letter disputing the amount they sent me. So I sent a certified letter to the collection agency before the end of the 30 days. What is the legal time frame the collection agency has to send me the details of the account? And what time frame do I have to respond again? And at what time frame does the collection agency has to make negative reporting against my credit during this dispute?