I have been banking with my small bank for almost ten years and have paid my mortgage on time before the 15th of each month and always during the 30 day payment due period. Over the past 2-3 years, and since the new bank was acquired, we have received numerous threats demands to pay and that we have been consistently late, accumulating late fees and on a "watch list"; suggesting we have been slow or been severely late with our payments. The bank's late fees are ambiguous and all related concerns with tax escrow is mis-communicated rather consistently. We have never received correspondences, meetings or related concerns about the bank's claim, except to suggest we are a bad debt. The Despite our claims and defense, the bank continues to push for more money, and recently said we were in arrears for over $7K and additionally reported to the credit bureau's that we have been habitually late with mortgage payments for 9 times from 2017 -2019. On 4/15/19, we submitted our findings and documentation explaining payments made over the past 19 months, thereby disputing the bank's claim, and requesting them to reverse the report because it has harmed or ruined are excellent rating.
See a consumer attorney immediately. Credit report disputes must be communicated to the CREDIT BUREAUS in writing. You can copy the furnisher of information but the key complaint must be to the credit bureaus.
Yes, you may very well have a case against the bank, assuming you have or will suffer damages as a result of having a lower credit rating. That being the case, I recommend you organize everything in your possession that is relevant to this matter, including the mortgage, note, and payment history, and consult with an attorney individually. Many of us offer free consultations, and will gladly provide you with valuable insight on next steps moving forward. Also, I recommend acting quickly, because based on your knowledge of the information provided, you have a duty to attempt to mitigate your damages, which is something an attorney can discuss with you as well.
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