I don’t believe that this matter would be resolved with a simple phone call. At this point it isn’t up to the store whether or not to press charges, that would be the prosecutor’s decision. Be that as it may, if you cannot afford to hire an attorney the court will provide one to you free of charge. S/he may very well be able to negotiate a favorable disposition for you. Because the courts provide lawyers to those who cannot afford to retain on their own, I doubt that you would find an attorney that would take on this matter pro bono.
If the facts are as you present, it may be that the prosecutor will not go forward and dismiss the case. However, since charges have been made by the police, it is not the simple matter you think it is. If you are very low income or indigent, the court will appoint a very competent attorney to handle this for you.
If you are unable to afford counsel, the court will most likely appoint you an attorney at no cost. If your record is clean, you should be able to get the case dismissed with an ACD. Make sure you show up in court on the correct date and work with your court appointed attorney to ensure the proper disposition. Good luck.
I have been a criminal attorney in New York for almost 25 years. website: Brooklynlaw.net Phone #: 718-208-6094 email: email@example.com. This answer is only for informational purposes and is not meant as legal advice.
You need to understand that your case has moved beyond the point where just a phone call is going to end it. You were arrested and now it is the responsibility of the Queens County District Attorney's Office to prosecute the case. Under the circumstances you've descrived, how aggressively the case is prosecuted may be another matter, but in any event, you need an experienced criminal defense attorney who is willing to fight for you. If you cannot afford an attorney, the court will appoint one to represent you. Work with your attorney.