Review your contract with the tax center to see if there are any refund provisions. It is inexpensive to file a small claims case, but you do not state a reason why the company did something wrong. If the taxes were filed, then what is the hold up on the refund the IRS or the tax center?
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What would be the basis for your lawsuit? That they charged you money for their services? That you deserve a break or free service because you are low income and a single parent? None of those reasons justify a lawsuit which, by the way, would probably cost you more than you paid the tax service.
Not sure what the basis of a claim would be. It sounds like your gripe is with the IRS. If anything, you may have a small claims action but not enough facts here to say one way or another.
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