I made a wire transfer from Chase to a UK Bank for my niece on 11/22. Together with the wire, there's a message I wrote to the recipient. The problem was I mistakenly also wrote the same message to the recipient bank. Chase sent my money to the UK bank. The UK bank didn't understand my message so it didn't credit the recipient account. On 11/29 Chase required me to provide additional information about the recipient. I submitted all requested info to Chase on 11/30. On 12/3 Chase sent these info to the UK Bank. I called them every two or three days but no result. All they said was they've waited for the UK Bank to reply. As of today 12/10, the transaction's still pending. I'm Chase client. Isn't Chase supposed to do something to protect my right? Can I sue Chase? Thanks for any advice.