What do I do next? Why won't they give me their counsel info? Do I have to send a motion to compel to magistrate?
If you have filed a suit and the company has answered, then the attorney's name, telephone number and address is listed on the response. If you have not filed suit, you may be approaching statute of limitation deadlines. You should take your problem to a local attorney to get some advice. This space does not afford the luxury of giving advice on a complicated area of the law that you are embarking. Good luck.
Disclaimer: This answer does not constitute legal advice to establish an attorney client relationship. I am admitted in the states of Louisiana, Mississippi and the District of Columbia only. I make no attempt to issue opinions on matters of law that may be applicable to other jurisdictions other than to the states in which I am admitted to practice. Advice is based on general principles of law that may or may not relate to your specific situation in your specific jurisdiction and solely upon the written question presented. You should not rely on this advice alone. Nothing in these communications creates an attorney client relationship as each state that I am admitted has specific requirements for the establishment of an attorney client relationship. You should seek the advice of legal counsel in your respective jurisdiction for a more complete answer.
Are you in state court or federal court? If you filed the suit and the defendant is served, then they would need to file an Answer and send you a copy and their attorney's info would be on it so if they were served, i would just wait for them to file an answer, if they do not Answer then you can get a default judgment.
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